NPS Subscribers are advised to provide/update their Email ID and Mobile Number immediately

NPS Subscribers are advised to provide/update their Email ID and Mobile Number
immediately.

To update Email ID & Mobile Number:

• Login to CRA System www.cra-nsdl.com with PRAN and I-PIN.

• Select the “Update contact details” option for modifying or adding the email ID& mobile
number and update the details.

• Subscriber needs to confirm the changes and on successful updation, an SMS as well as
email will be sent on updated as well as the old contact details.

Or

• Submit Form S2 to the respective Nodal Office (Form S2 may be obtained from CRA
website www.npscra.nsdl.co.in ).

In case the subscriber doesn’t have an I-PIN:

• Access CRA website www.npscra.nsdl.co.in and select option “Resetting of I-PIN” on
homepage (under value added services) to reset the I-PIN.

• Enter mandatory details to regenerate the instant I-PIN through One Time Password (OTP)
sent on registered mobile number.

• In case mobile number is not registered, reset the I-PIN by providing the request online and getting the request authorised by Nodal Office.

Benefits of Email ID & Mobile Number registered under NPS:

• SMS/Email Alert on PRAN generation.

• SMS/Email Alerts on Transactions in PRAN/Fund Value.

• Email Intimation on changes in Subscriber details like Nomination, Address, Bank details,
etc.

• Request of Transaction Statement on email through CRA helpline.

• Receipt of periodical PFRDA Newsletter.

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